28-29 August 2018
Cordis, Hong Kong

Conference Day One – Tuesday, 28 August 2018

8:00 am - 9:00 am Morning Refreshment and Registration

9:00 am - 9:10 am Opening Remarks from the Chairperson

9:10 am - 9:50 am Getting Started on RPA - an Insurance Practitioner's Perspective

Nirupam Das - Chief Information Officer Liberty Insurance
        How do RPA create real competitive advantage and shareholder value?
        How do RPA fit into your business architecture?
        How would RPA help transform back office services to value-orientated?
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Nirupam Das

Chief Information Officer
Liberty Insurance


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Alison Sim

Associate Director Finance & Technology
Crown World Holdings Limited

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Varun Tandon

Head of Distribution Projects, Technology & Midoffice
AXA Hong Kong

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Subir Chandra

SVP, Head of Experience Design and Digital Transformation, CRO Office, Risk management Group
DBS Bank

10:35 am - 10:45 am Speed Networking


10:45 am - 11:15 am Morning Networking & Refreshment Break


11:20 am - 12:00 pm RPA through the Lenses of Process Re-Engineering & Operational Excellence

Varun Tandon - Head of Distribution Projects, Technology & Midoffice AXA Hong Kong
        Identifying opportunities for automation that will deliver drastic time and cost savings
        Redesigning processes and operations for efficiency gains
        Evaluating RPA outcomes and lessons for driving continuous improvements
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Varun Tandon

Head of Distribution Projects, Technology & Midoffice
AXA Hong Kong

12:00 pm - 12:30 pm How to Identify Opportunities for RPA & AI in the Business

Pavel Gimelberg - Director, Intelligent Automation APAC EPAM Systems
In this talk we will cover how to quickly identify best processes for automation, what tools can be used for automation particular processes and why, what tactics can be applied to the processes to make them feasible for automation. We will also discuss how AI can help to reap higher benefits and when it is a good idea to apply it. We will also discuss what kind of benefits versus efforts AI can bring to the business.
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Pavel Gimelberg

Director, Intelligent Automation APAC
EPAM Systems

12:30 pm - 1:25 pm Networking Lunch


Enterprises have data. Lots of data. When talking about Intelligent Automation, data is the corn issue we should wave together. Releasing the value of the data that sits across various business operations is becoming the focus to fuel digital transformation, create monetization opportunities, improve customer experience and reshape industries. Predictive analytics based on machine learning capabilities identifies and understands patterns among massive data streams and determines the right time frames for certain actions. In this presentation, we take a look at how Eric uses AI driven data analytics to help business unlock the potential of data by processing internal, external, multi-points and unstructured data, across the whole enterprise such as sales, operations, marketing, social media, e-commerce etc. By crunching the right type of data with the right approach of intelligent automation, it connects the dots and deliver actionable consumer insights to brand that drives bottom lines ROI. 
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Eric Thain

General Manager, Brand Management
Hong Kong Express Airways Ltd

2:10 pm - 2:50 pm How DBS, the Best Digital Bank in the World, is Leading the Change Using Data, RPA, Design Thinking, Culture of Experimentation

Subir Chandra - SVP, Head of Experience Design and Digital Transformation, CRO Office, Risk management Group DBS Bank
Almost all industries are seeing strong headwinds and a lot of them are on the cusp of major disruption. This is a moment which will make and break economies, industries and leave a major impact in people’s lives, some positive and some not so positive. In this case study, the presenter would take you through the DBS journey to find out how DBS is transforming itself in HR, Credit and others. This is a moment where one can’t be a bystander but have to be an observer, discover the real problem to solve and then implement it quickly and firmly.
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Subir Chandra

SVP, Head of Experience Design and Digital Transformation, CRO Office, Risk management Group
DBS Bank

2:50 pm - 3:30 pm Opportunities in Efficiency Improvement from Deployment of RPA

CF Wong - Head of Finance GP Industries
• Understanding RPA ever-evolving capabilities and the potential value to your business
• Developing your RPA game-plan: From building your roadmap, getting buy-in to successful deployment
• Overview of GPE's RPA journey so far - outcomes and lessons learnt
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CF Wong

Head of Finance
GP Industries

3:30 pm - 4:00 pm Afternoon Networking & Refreshment Break


4:00 pm - 4:40 pm Business Process Management (BPM) & Robotic Process Automation (RPA): Partners for Operational Excellence?

Professor Eric Tsui - Professor The Hong Kong Polytechnic University
This talk will outline the complementary roles of Business Process Management and Robotic Process Automation and the importance to balance local and global optimisations in deploying these applications. In particular, assessment of potential RPA applications, decisions and ways to deploy RPA applications as well as tips to future proof your RPA investments will be discussed.
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Professor Eric Tsui

Professor
The Hong Kong Polytechnic University

4:40 pm - 5:20 pm Deciding Areas for RPA Project Selection & Implementation for Improved Business Efficiencies

Shainil Shah - Head of IT Department, Deputy Senor Manager - IT Department Toshiba Logistics Hong Kong
  • Ensuring RPA success through effective scoping of projects and vendor/ tools selection
  • Leveraging RPA in business KPI generation and monitoring
  • RPA implementation examples and expected benefits in the logistics and transportation industry
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Shainil Shah

Head of IT Department, Deputy Senor Manager - IT Department
Toshiba Logistics Hong Kong

5:20 pm - 5:20 pm Closing Remarks from Chairperson & Close of Conference Day One