Professor Eric Tsui
The Hong Kong Polytechnic University
2:50 PM Business Process Management (BPM) & Robotic Process Automation (RPA): Partners for Operational Excellence?
This talk will outline the complementary roles of Business Process Management and Robotic Process Automation and the importance to balance local and global optimisations in deploying these applications. In particular, assessment of potential RPA applications, decisions and ways to deploy RPA applications as well as tips to future proof your RPA investments will be discussed.